MoldiBot Debuts on Moldiverse, Optimizing Customer Support

on 12/16/2024

Hsinchu, Taiwan — December 16, 2024 — As the world embraces the dawn of the AI era, CoreTech System (Moldex3D) continues to pioneer innovations in simulation-driven AI, aiming to provide versatile smart molding solutions to the plastic injection molding industry. In a recent announcement, CoreTech System has introduced its latest intelligent assistant, MoldiBot, to strengthen customer support. It is a 24/7 intelligent assistant on Moldiverse, an innovative molding cloud platform.

Users can log in to Moldiverse and find MoldiBot in the bottom right corner.

Users can log in to Moldiverse and find MoldiBot in the bottom right corner.

Built on ChatGPT technology and equipped with generative AI, MoldiBot is trained with Moldex3D’s extensive resources, including courses, technical documents, and tutorial videos. The intelligent assistant provides users with real-time support to address challenges related to Moldex3D software, injection molding, etc. Through an interactive interface on Moldiverse, users can pose questions to MoldiBot and receive the information they need in seconds, significantly reducing search time and boosting productivity.

The interactive interface makes it easier for users to gather information.

The interactive interface makes it easier for users to gather information.

To enrich its response, MoldiBot offers links to relevant documents in Documentation, ensuring users gather all the necessary information they need. What makes the user experience even smoother is MoldiBot’s multilingual capability, which allows international users to enjoy seamless interactions without language barriers.

MoldiBot offers links to relevant documents in Documentation.

MoldiBot offers links to relevant documents in Documentation.

Looking ahead, CoreTech System remains committed to advancing intelligent molding simulation technologies and enhancing customer support with MoldiBot, bringing greater value to the plastic injection molding industry.

Now log in to Moldiverse and experience MoldiBot right away!

 

About CoreTech System (Moldex3D)
CoreTech System Co., Ltd. (Moldex3D) has been providing the professional CAE analysis solution “Moldex” series for the plastic injection molding industry since 1995, and the current product “Moldex3D” is marketed worldwide. Committed to providing advanced technologies and solutions to meet industrial demands, CoreTech System has extended its sales and service network to provide local, immediate, and professional service. CoreTech System presents innovative technology, which helps customers troubleshoot from product design to development, optimize design patterns, shorten time-to-market, and maximize product return on investment (ROI). More information can be found at Moldex3D Website.


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